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RETURN POLICY

Last updated December 5, 2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for any exchange only. Please see below for more information on our return policy.

 

RETURNS

All returns must be postmarked within 7 days of the purchase date. All return items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

To return an item, please email customer service at mymodernmove@gmail.com to obtain a Return Merchandise Authorization (RMA) NUMBER. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:

Attn: Returns

RMA#

ADDRESS: 272, Kirti Nagar, Vasundhra colony, Gopalpura mod, Tonk road, Jaipur – 302018

Return shipping charges will be paid or reimbursed by us.

 

CANCELLATION POLICY

You can request cancellation within 24 hours after placing an order by contacting us at 8875588878 or emailing us at mymodernmove@gmail.com. After the cancellation of your order, your refund will be processed within 5-8 working days.

 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least seven (7) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.

 

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below for a refund or exchange.

Please note: Customers need to send the unboxing video of the product as proof to authorize the return.

 

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

MOBILE NUMBER: +91 8875588878

EMAIL ID: mymodernmove@gmail.com